Retail

We help to improve Health, Safety and Security in retail. Manage Loss Prevention, report observations, perform inspections, improve visual merchandising, and monitor your competitors and vendors easier with our tools.

Security & Loss Prevention Observation Reporting

Reduce your number of shoplifting, trespassing, threats and other security incidents by empowering your employees and security guards with a proper tool to document the observations they notice throughout the day to day working hours. The more observations you have from your stores, the better situation awareness incy.io is able to automatically create for you to improve your security and loss prevention.

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Health and Safety Observation Reporting

Be on top of health and safety in your company, and ensure that small hazards are eliminated as they arise, by using incy.io to report these. Empower your employees to take charge of their own and their colleagues’ health and safety at work, get more vivid reports and learn from trends that safety observations and near misses show.

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Store Checks

Making store checks is an integral part of your business. You don’t only check if the store is looking nice, clean and tidy, but also how your business brand is being represented. By using audits.io you can create a checklist with the elements that you need to have in order. Take pictures of shortcomings, make notices on improvements and assign observations to the right people for action.

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Campaign Checks

Be ahead on the holiday decorations, discount seasons and marketing campaigns of the premises. Make sure that everything is ready to rock’n’roll once the campaign starts. Report if anything is missing, broken or not decorated properly according to the brand. Take pictures to enrich the observations and compare results from a centralised dashboard.

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Competitor Inspections

Jump into your customer’s’ shoes and inspect your competitors’ stores. By using audits.io for competitor inspections, you can compare your competitors’ performance to yours in areas like selection, layout, cleanliness and order, customer experience and service just to name a few.

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Mystery Shopping

Upgrade mystery shopping, and follow mystery shopping observations as they happen, real-time. Compare to the last mystery shopping visit and see how the performance of your business has changed.

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Warehouse Inspections

Great warehousing and supply chain is one of the bedrocks of great retail operations. Conduct warehouse inspections with just a few clicks with audits.io to make sure your forklifts, passageways and shelves are 100% operational 24/7. Assign corrective actions with images right on your mobile without multiple middlemen and emails in between and spot patterns of defects in the dashboard to fix the underlying root causes.

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Customer Observations

Retailers have many eyes on their sites: cashiers, store managers, guards, cleaners and employees. But the most critical eyes in field belong to the many customers. Empower your (key) customers to give you feedback on your store quality, selection, layout, categories or even safety if you like.

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Vendor Brand Audits

Comply with your vendor’s or supplier’s brand standards by conducting the brand audits with audits.io. You can deliver the audit twice as fast compared to the usual pen and paper and on top of that your vendor can view the audits, observations and images in real-time on the dashboard.

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Facility Management Audits

Brick and mortar retail is a facility intensive business. Whether you own or rent the stores you operate, it’s important that you maintain the conditions of your facilities. With audits.io you get to have a standard to compare your facility conditions over time and to ensure your third parties to deliver their best work. In audits.io you can also choose one or more ready-made templates from our vault for cleaning, maintenance, building technique etc.

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Risk Assessments

Assign each store to assess their own risks with pictures and compare the risks of stores and areas to each other and to last risk assessment in the dashboard of audits.io. You can use audits.io for mandatory health and safety risk assessments, fire risk assessments, security risk assessments and environmental risk assessments to name a few.

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